Callinto gives your agency a 24/7 phone answering service that handles enquiries, answers property questions, and books viewings — so you don’t have to.
Set up in one day. No changes to your phone number.
Every unanswered call is a prospective tenant who rings the next agent instead — a viewing, and a possible let, that never reaches you.
Tenants and applicants don’t stop calling at 5pm. But your team does.
A part-time receptionist costs £800–£1,500 a month — and still can’t cover evenings or weekends.
When your team can’t pick up — out of hours, weekends, or just a busy Monday morning — Callinto answers automatically using your agency’s own phone number.
Callers get answers about rent, availability, parking, pets, deposit amounts, and anything else in your listings. No more “someone will call you back.”
Applicants can book a viewing during the call. The appointment goes straight into your calendar — no back-and-forth emails.
You get a summary of every call by email, so nothing slips through the cracks. Messages, enquiries, and bookings — all logged and waiting for you in the morning.
No new phone numbers. No complicated setup. No training your staff.
We load your property listings, office hours, FAQs, and booking preferences into your Callinto agent.
When your line is busy or it’s out of hours, calls forward to Callinto. Your published number stays the same.
Every call is summarised and sent to your inbox. Viewings are booked. Messages are logged.
Because a letting agency isn’t a generic business — and a message isn’t a booked viewing.
Budget DIY tools
£30–£80/month
Built for letting agents
Callinto
£395/month — everything included
Traditional call handling
£800–£1,500/month
The cheapest option isn’t the one that books the viewing. Callinto sits where it matters — made for letting agents, set up for you, and priced well below a receptionist.
Everything included. No hidden fees. No long contracts.
Everything included. One flat price.
Cheaper tools make you build it yourself and mostly just take a message. Call-handling services cost £800–£1,500 and can’t book into your diary. Callinto does both — for you.
Yes. Callinto is a UK-based business and caller data is processed under UK GDPR.
No call recording is retained. The voice platform generates audio transiently in order to process the call. Callinto does not download, store or use any recording, and the platform retains none. What is kept is a written transcript and summary, for no more than 90 days — our privacy notice sets out the full retention position.
To deliver the service we use a small number of established providers, some outside the UK, each under a written data processing agreement with appropriate safeguards. We don’t sell caller data or use it for anything other than answering your calls, and every client’s agent and data are kept separate from every other client’s. You’ll receive full data protection documentation, including our own data processing agreement and the list of providers we use, as part of onboarding.
Book a 15-minute demo and we’ll show you exactly how Callinto works for your agency.
Book your demoOr email us at hello@callinto.co.uk